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download problem

  • November 27, 2012
  • 2 replies
  • 45 views

ever since i downloaded webroot complet my inter net pages look like this. im certain on how to refer to it and to correct it. Can anyone direct me in the right direction on how to correct this? Thanks
 
<p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p><ul><li>1<img src="https://dalton-online.blackboard.com/images/ci/ng/fonts.gif" border="0" alt="" />&nbsp;<a title="Change Text Size" href="https://dalton-online.blackboard.com/webapps/login/" target="_blank">Change Text Size</a></li><li><img src="https://dalton-online.blackboard.com/images/ci/ng/contrast.gif" border="0" alt="" />&nbsp;<a title="High Contrast Setting" href="https://dalton-online.blackboard.com/webapps/login/" target="_blank">High Contrast Setting</a></li></ul></div><div class="clearfix">Available languages:<ul><li><a title="" href="/t5/forums/postpage/board-id/" target="_blank">English (United States?)?</a></li><li><a title="" href="/t5/forums/postpage/board-id/" target="_blank">Espa&ntilde;ol (Espa&ntilde;a?)?</a></li><li><a title="" href="/t5/forums/postpage/board-id/" target="_blank">Pro-Ed English (United States?)</a></li></ul></div> 
Hi, your example is messing up the HTML formatting for subsequent posts, so I had to put it in a code box. Thanks - admin

Best answer by JimM

Webroot does not cause HTML formatting issues. It seems highly unlikely to me that the described issue is being caused by Webroot. You could try shutting it down temporarily to see if the issue persists. To do so, right-click the tray icon and choose to "Shut Down Protection." Then see if the issue persists. Please remember to turn Webroot back on after your test.

It could also be that perhaps the example doesn't reflect the actual problem as well as could be explained in a remote session, where we can take a look at what you're referring to. Please contact support if the issue persists since they are equipped for such a session.
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2 replies

JimM
  • Retired Webrooter
  • 1581 replies
  • Answer
  • November 27, 2012
Webroot does not cause HTML formatting issues. It seems highly unlikely to me that the described issue is being caused by Webroot. You could try shutting it down temporarily to see if the issue persists. To do so, right-click the tray icon and choose to "Shut Down Protection." Then see if the issue persists. Please remember to turn Webroot back on after your test.

It could also be that perhaps the example doesn't reflect the actual problem as well as could be explained in a remote session, where we can take a look at what you're referring to. Please contact support if the issue persists since they are equipped for such a session.

  • New Voice
  • 6 replies
  • November 28, 2012
Hello  friends,
 
You firstly close it and try to reopen.

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