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Help!
I received a free 6 month subscription to Webroot Secure Anywhere. I downloaded it and loaded in the extensions. But I cannot click on it to run it. Am I safe in assuming that it is just running in the background and will pop up if it detects anything? I thought it would have created a desktop shortcut but it didn't. Thanks, KathyW
Best answer by Ssherjj
Hi kathyw!@ wrote:
I received a free 6 month subscription to Webroot Secure Anywhere. I downloaded it and loaded in the extensions. But I cannot click on it to run it. Am I safe in assuming that it is just running in the background and will pop up if it detects anything? I thought it would have created a desktop shortcut but it didn't. Thanks, KathyW
Welcome to the Community!
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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