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Why are there always 59 threats removed every time my scan is ran? even if one is ran immed after
I have a scan scheduled daily - every time there are 59 threats removed. Yesterday and today I scanned immediately after the scheduled scan a second time and there were 59 threats removed again..... I feel like I may be getting ripped off by this service.
Best answer by Baldrick
Hi Vboesch
Welcome to the Community Forums.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on Reset Protection Statistics and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
If that does not sort out the issue then please post back and we will look at Plan B.
Regards, Baldrick
View originalWelcome to the Community Forums.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on Reset Protection Statistics and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
If that does not sort out the issue then please post back and we will look at Plan B.
Regards, Baldrick
Hi Vboesch
Welcome to the Community Forums.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on Reset Protection Statistics and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
If that does not sort out the issue then please post back and we will look at Plan B.
Regards, Baldrick
Welcome to the Community Forums.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on Reset Protection Statistics and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
If that does not sort out the issue then please post back and we will look at Plan B.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Thank you Baldrick! I had a HUGE brain malfunction and forgot where that was!
No problem, David...I usually do re. this one but this time i did not...LOL ;)
Baldrick
Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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