WHY WHEN I TRY TO GO TO MY WEBSITE OR OTHER WEBSITES THAT I DO BUSINESS WITH IT GETS BLOCKED
I NEED TO GET TO CERTAIN WEBSITES BUT I CAN NOT YOUR SOFTWARE IS BLOCKING ME, THESE ARE WEBSITES CONCERNING MY MINISTRY AND OTHER BUSINESS CONNECTED
Hi Rbattles54
Welcome to the Community Forums.
This may well be a False Positive (FP) which do sometimes occur in a dynamic environment that is the world of threat evaluation, etc.
If this happens for a site where you see the Webroot Block Page, but are sure that the website you are trying to reach is safe, just click on the 'Unblock and proceed' button in the bottom right hand corner of the block page and that should (i) let you proceed, (ii) whitelist the site on your local system so that future attempts to reach it are not blocked & (iii) also alert the Web Threat Researchers that there has been an override and therefore should act as a prompt to check/review the site.
You yourself can goto to this site enter the url(s) that are being blocked and call up the reputation data that Webroot use to base the Web Threat Shield results on, and if you disagree with/want to request a change of reputation for a site that you belive has been incorrectly classified then you can submit such a request on this site; there is information on the site itself to guide you with the submission.
I hope that is of some assistance in response to your query?
Regards, Baldrick
Welcome to the Community Forums.
This may well be a False Positive (FP) which do sometimes occur in a dynamic environment that is the world of threat evaluation, etc.
If this happens for a site where you see the Webroot Block Page, but are sure that the website you are trying to reach is safe, just click on the 'Unblock and proceed' button in the bottom right hand corner of the block page and that should (i) let you proceed, (ii) whitelist the site on your local system so that future attempts to reach it are not blocked & (iii) also alert the Web Threat Researchers that there has been an override and therefore should act as a prompt to check/review the site.
You yourself can goto to this site enter the url(s) that are being blocked and call up the reputation data that Webroot use to base the Web Threat Shield results on, and if you disagree with/want to request a change of reputation for a site that you belive has been incorrectly classified then you can submit such a request on this site; there is information on the site itself to guide you with the submission.
I hope that is of some assistance in response to your query?
Regards, Baldrick
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