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Why does my subscription length on my laptop and my phone have a 1 day discrepancy?

G
Community Guide
I just noticed that there was a one day difference on my WSA window on my laptop vs. my phone.  I renewed for 2 years and the current days left on my subscription on my laptop lists 716 days while on my cell phone, the subscription shows that I have 717 days left.
 
Has anyone else noticed such a thing happening?
 
Just curious! :D
 
I hope y'all are having a great June!!!!  :D
 
 

    JamesG
    • JamesG
    • Retired Webrooter
    • June 22, 2015
    Hello @,

    So this is actually a bug in the way the days are displayed and we were able to replicate this on our side.

    I believe it has something to do with the timezone and communication with our server.

    I will touch base with you with any additional information I can find.

    Best Regards,
    James G. Worldwide Online Retention Specialist
    G
    1 person likes this
    • G
      gr8auntteffie
    G
    Community Guide
    Hi, James!

    Thanks for the information! It isn't really a problem per se, but I was just curious about it and wanted to make sure that it wasn't a symptom of something larger at work.

    Thanks for checking into this for me!
    JamesG
    • JamesG
    • Retired Webrooter
    • June 22, 2015
    You are very welcome!
     
    I will update you once I have some more information about it, but I definitely would not be concerned about it.

    Have a great evening!
     
    Best Regards,
    James G. Worldwide Online Retention Specialist
    G
    1 person likes this
    • G
      gr8auntteffie
    G
    Community Guide
    Awesome! I figure if it was something major it would be doing more than skipping a single day, but thought I would bring it here where you all know what's what to give me your insights!

    Have a great evening yourself!

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