Good morning. After installing WSA Complete I make what must have been a huge mistake. I decided to utilize the 25 GB of backup storage to save my music files. Rather than dragging and dropping the folder with the music files in them as instructed, I right clicked and MOVED the iTunes folder instead.
It took a day and a half to move the 13+ GBs of folders and brought our network to a snails pace. My questions now are;
1. How do I get just the folder with the music in it back onto my laptop?
2. Is there a faster way to do the transfer?
3. I do not want the folders in the cloud to sync so how do I stop that from happening?
Thanks, Bill
Hello there BIll9406, welcome to the Community!
1) I am sure there are quite a number of ways of doing this, just as there usually are with any file movement activity. How I do it is:
2) You may want to contact Webroot Support regarding this. While I am sure that transer of data to the backup is not the fastest data transfer in the world, it does seem that to be excessive. I DO know that there is a strong encryption takikng place during storage, and that will slow things down a bit.
3) Turning off sync is simple. Open WSA. Click the 'gear tool' next to Backup&Sync, click the slider next to Sync so that it moves to the righ, and shows red.
I hope all of this helps!
1) I am sure there are quite a number of ways of doing this, just as there usually are with any file movement activity. How I do it is:
- Open Windows Explorer
- "Snap" that Windows Explorer window to the left side of the screen
- Locate the 'Cloud Drive' among your data drives. Double click it to enter it, and navigate to the folder with the music
- Open a second Windows Explorer
- "Snap" this Windows Explorer window to the right side of the screen, allowing you to see BOTH WIndows Explorer screens at one time
- Navigate in the right window to the location you want to put the recovered files
- On the left side, select all
- On the right side, Move or Copy all
2) You may want to contact Webroot Support regarding this. While I am sure that transer of data to the backup is not the fastest data transfer in the world, it does seem that to be excessive. I DO know that there is a strong encryption takikng place during storage, and that will slow things down a bit.
3) Turning off sync is simple. Open WSA. Click the 'gear tool' next to Backup&Sync, click the slider next to Sync so that it moves to the righ, and shows red.
I hope all of this helps!
Thanks David.
I've begun moving album folders and it seems to be going faster.
Bill
I've begun moving album folders and it seems to be going faster.
Bill
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