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Windows 10 getting unknown error in password manager logon issue.

  • September 3, 2015
  • 1 reply
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I have been getting a Unknow error when using Windows 10 with Firefox vs 40.0.3, while trying to access my Password Manager.  Has anyone elese received this error, if so how did you resolve it.

Best answer by shorTcircuiT

Hello there, welcome to the Community!
 
Yes, we have all had it, and it isn't actually Windows 10.. Firefox has issued a new version that has changed how add-ons must work.  While Webroot is working on correcting the issue permanently, they have issued a temporary fix that we have tried and verified works just fine!
 
I hope this helps!
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shorTcircuiT
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  • September 3, 2015
Hello there, welcome to the Community!
 
Yes, we have all had it, and it isn't actually Windows 10.. Firefox has issued a new version that has changed how add-ons must work.  While Webroot is working on correcting the issue permanently, they have issued a temporary fix that we have tried and verified works just fine!
 
I hope this helps!

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