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The passwords I set up are no longer in my password protection.

  • September 30, 2015
  • 2 replies
  • 277 views

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I'm new to using password protection and find it very confusing and unreliable.  Does anyone else have trouble understanding the process or is it just me?

2 replies

Ssherjj
Moderator
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  • Moderator
  • 21900 replies
  • September 30, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
 
If you purchased a SecureAnywhere edition that includes password management, you can create a secure password for all your website transactions, automatically remember your user names and passwords, and automatically fill in web forms. You never need to remember multiple login names and passwords again.

Note: For complete instructions on using password management in your browser, see the SecureAnywhere Website User Guide.

To get started with Password Management:
  1. Open Internet Explorer, Chrome, or Firefox and look for the Webroot icon in the toolbar. If it does not appear, you must download the passwords component (see Downloading the Passwords component). [img]http://sw.nohold.net/Webroot/Images/wsa_signinbar.png[/img]  
  2. From your browser's toolbar, click the Webroot icon to log in to Password Management (use your Webroot account credentials; see Creating a Webroot account). When you are logged in, SecureAnywhere detects information you enter in web forms and prompts you to save the data for future use.  
  3. Access a website that requires a login or personal data in web forms. After defining login credentials and personal information, you can log in to your Webroot account from the toolbar each time you open a browser. See the SecureAnywhere Website User Guide for complete instructions.

Downloading the Passwords component

The passwords component should install along with your SecureAnywhere installation; however, it might not install in some situations.

To check if the Passwords component downloaded:
  1. Open SecureAnywhere.
  2. Open the Identity & Privacy tab.
  3. Click Password Management. If a Download and Install button appears, click the button to install the component. [img]http://sw.nohold.net/Webroot/Images/wsa_passwordsdownload.png[/img] If the passwords component has successfully installed, the Password Management panel looks similar to the following example. [img]http://sw.nohold.net/Webroot/Images/accesspasswordmanagement.png[/img]  
  4. You can click the Manage Passwords button to access your online account.
 
Please have a look at this video here of Password Manager
 
Also there is a PC User Guide
 
Online User Guide explaing Password Management.
 
 
This indeed can be challenging so if you need more help then please let us know.
 
 
Kind Regards,

shorTcircuiT
Gold VIP
  • Gold VIP
  • 7721 replies
  • September 30, 2015
Hello there!  I have a quick tip on using it based on my own experiences.
 
As a beginning user, when you are first registering to use a web site, just ignore the Password Manager's request to save the site.  Complete your registration and then make sure you are logged  out of the site.
 
Navigate to the URL of the site at which you will normally use when logging in, and then allow the Password Manager to capture the site.  
 
Allowing the Password Manager to capture during registration will capture the URL of the registration pages, not the normal login page, and so you must edit the record in the Password Manager if you allow it to capture during registration.
 
If you become comfortable editing the records within the Password Manager, then you can use the function to generate a password, which is more secure due to the stronger passwords it can create for you, but make sure you are comfortable with editing first.

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