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how do I remove a computer from my license to add a new one?

  • October 4, 2015
  • 1 reply
  • 139 views

Bought a new computer and had a license in use for Webroot....need to remove that computer to add the new one.   How do I remove the old commputer?
 

1 reply

shorTcircuiT
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  • Gold VIP
  • 7721 replies
  • October 4, 2015
Hello there, welcome to the Community!
 
If you still have the old computer, the best way is to uninstall WSA while connected to the internet.  This will remove the software from the computer and from the Account Console at the same time.
 
If you no longer have the computer, or cannot get it online at this time, see this KB Article
 
I hope this helps!

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