In the latest release 8.0.10.18 the webfilter extension is not installed on latest OSX-version 10.11. I did a fresh install of both OSX and WSA (several times) but this issue remains. By the way the other extension, password manager is installed, normally..
A fix would be most welcome. Is there a possibility to manual install this extension in Safari?
Regards,
Solved
Webfilter extension not installed in Safari
Best answer by Wanderingbug
So after talking to my Dev team, we have tested a way to force the installation. If you go the folder /Library/Application Support/Webroot there is a dmg called wfmacosx3.dmg Mount that dmg and double click on the webfilter.safariextz file this will prompt an install. Click trust and it will install.
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1 person likes this
+62Hello ?,
I am running the Mac Beta WSAC..same version as you. I do not have the Webfilter either. I believe that ? has told me that they are working on this. So I do have Password Manager as well. EDIT: FF and Chrome have the Webfilter.
I am running the Mac Beta WSAC..same version as you. I do not have the Webfilter either. I believe that ? has told me that they are working on this. So I do have Password Manager as well. EDIT: FF and Chrome have the Webfilter.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+56? is there anyway to force the WF extension like we do on PC's?
TIA,
Daniel 😉
TIA,
Daniel 😉
+62
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
I know that we were working on this fix, not sure if it has been pushed yet. I dont think we have a way to force the filtering extension, however Ill talk to the head developer today to see if there is a work around that I can walk you guys through untill we get the fix pushed live.
Devin T Byrd Former Mac Threat Research Analyst
So after talking to my Dev team, we have tested a way to force the installation. If you go the folder /Library/Application Support/Webroot there is a dmg called wfmacosx3.dmg Mount that dmg and double click on the webfilter.safariextz file this will prompt an install. Click trust and it will install.
Devin T Byrd Former Mac Threat Research Analyst
+62This is great ?,
I can't wait to use those instructions!
Thanks so so much for checking this out!;)
I can't wait to use those instructions!
Thanks so so much for checking this out!;)
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
With this workaround from Wanderingbug the web filter extension can be installed.
Using this web filter in Safari is not optimal though. It keeps searching whether a website is safe or not...
Unfortunately no green or red marks..... let's hope this is a temporary server-problem...
Thanks for your support so far...
Regards,
Using this web filter in Safari is not optimal though. It keeps searching whether a website is safe or not...
Unfortunately no green or red marks..... let's hope this is a temporary server-problem...
Thanks for your support so far...
Regards,
1 person likes this
I think that is a temporary issue. I am a Windows user, and I had that happen last night as well. Try to refresh the page and see if that helps. Just having the spinners shows the extension is installed and active.
If you continue to get the spinners, please submit a Trouble Ticket for Webroot Support to take a look at the issue.
If you continue to get the spinners, please submit a Trouble Ticket for Webroot Support to take a look at the issue.
After a reinstall of OSX all is fine now. Thanks all for your help!
Regards,
Regards,
+62?, Thanks!!
(So after talking to my Dev team, we have tested a way to force the installation. If you go the folder /Library/Application Support/Webroot there is a dmg called wfmacosx3.dmg Mount that dmg and double click on the webfilter.safariextz file this will prompt an install. Click trust and it will install.)
Worked liked a charm in Safari!
(So after talking to my Dev team, we have tested a way to force the installation. If you go the folder /Library/Application Support/Webroot there is a dmg called wfmacosx3.dmg Mount that dmg and double click on the webfilter.safariextz file this will prompt an install. Click trust and it will install.)
Worked liked a charm in Safari!
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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