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Is it possible to cancel a tablets protection and transfer its protection to a laptop

  • November 16, 2015
  • 2 replies
  • 39 views

is it possible to transfer protection from one device to another

Hello ?
 
Welcome to the Webroot Community.
 
Yes you can transfer your license from one device to another. Simply uninstall device and reinstall on new device.
 
Edit: ? has been so kind as to post the install instructions bellow. Thanks ?.
 
You will also need to deactivate the old device in your online console.
 
How to Deactivate a PC
 
Edit: Your tablet will appear under the Mobile Security Tab not PC Security, but the method is the same;
   How To Deactivate a PC in the online console:
 
Log into your Account Console using an Admin login.
 
In the main Console screen and select PC Security:
 


 
Select the PC you want to deactivate:
 


 
Select the Commands Tab:
 
 


 
Select Deactivate:
 


 
Confirm the Deactivation:
 


 
 
In the event you have Deactivated the wrong computer or changed your mind, you can Reactivate the PC
 
 
 Hope this info helps,
 
bd
 

Ssherjj
Moderator
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  • Moderator
  • November 16, 2015
Hello ?,
 
Welcome to the Webroot Community,
 
? oops looks like you got to this one..;)
 
Yes you can transfer to your laptop by deactivating your tablet HERE
 
 
To install WSA:  Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
 
 
 

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