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I have your protection but my PC is acting up. Can you access it to see what is wrong?

  • November 17, 2015
  • 1 reply
  • 157 views

i have your protection but my pc is acting up can you access it see what is wrong ?

1 reply

Ssherjj
Moderator
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  • Moderator
  • 21854 replies
  • November 18, 2015
Hello jfs,
 
Welcome to the Webroot Community,
 
It is rather hard to know what is causing your PC to act up without more information. Have you done a scan with Webroot?
 
Are you getting popups or is your PC freezing up? When did you PC start acting up? When did you install Webroot?
 
 
Well I would like to let you know that you can Submit a Support ticket free of charge with an active Webroot Subscription and have Support take a look. We cannot access your computer from this Forum. This needs to be done by Support.
 
Hope this helps?
 
 
 

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