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Backup and Sync keeps saying my email and password is incorrect even after resetting it.

  • December 28, 2015
  • 1 reply
  • 41 views
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I set up and even changed my password and each time it keeps saying my passoword and email combination is incorrect.

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • 21952 replies
    • December 28, 2015
    Hello EverettTaylor20,
     
    Welcome to the Webroot Community,
     
    Sorry to hear you are experiencing this issue. The best thing to do would be to Submit a Support Ticket so they can fix this for you. This is a free service with an active Webroot subscription.
     
    Hope this helps?
     
     
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, W 1p0 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
    Baldrick
    1 person likes this
    • Baldrick
      Baldrick

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