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Installed Webfoot on Mac and initial scan is still running 37+ hours later. Is this usual?

  • January 16, 2016
  • 1 reply
  • 39 views

After install Webroot started initial scan and has not completed that scan even after 37 hours! The program says the computer is protected, but it should have completed the initial scan by now!

1 reply

Ssherjj
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  • Moderator
  • 21950 replies
  • January 16, 2016
Hello ?
 
Welcome to the Webroot Community,
 
Please look here at the Mac PC User Guide http://live.webrootanywhere.com/content/553/Changing-Scan-Settings
 
You can stop this scan...EDIT: Also have a look here by our Mac Threat researcher Wanderingbug. https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/How-long-does-it-take-to-scan-350-GB-of-files/m-p/206052#M12596
 
Would you uncheck scan mounted drives.
 

http://d3hj48gy07tbjf.cloudfront.net/LIVEIMGS/00-F-consumer/macagent/scansettingspanelfeb.png

Let us know if you still need more help?

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