I'm getting a Windows Security Alert that Webroot is not turned on, but it is?
+1On startup, I get a Windows Securtiy Alert in the taskbar that Webroot is not turned on; When I click on the alert, and click on the option to turn on Webroot, nothing happens. Also, Webroot appears to be on and running when I get the alert. Have restarted the PC a number of times, but for some reason Windows is not detecting that Webroot is running/on. Any ideas/support would be greatly appreciated.
Hi nikb58
Welcome to the Community Forums.
We have had a few instances of that and it is usually cured by an uninstall/clean install.
If you would like to try that then please follow the steps below closely!
Regards, Baldrick
Welcome to the Community Forums.
We have had a few instances of that and it is usually cured by an uninstall/clean install.
If you would like to try that then please follow the steps below closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
1 person likes this
+16Just for my curiousity, what OS are you running?
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.