Why can't I turn on the anti virus protection

Hi sassymama
 
Welcome to the Community Forums.
 
Are you by any chance uisng Windows 10?  If so then please take a look at this other thread on an ongoing issue that the Support Team are aware of and looking to fix as soon as possible.
 
If this does not look like it applies to you then please post back with more detail as to your specific issue.
 
Regards, Baldrick

@ wrote:
Hi sassymama
 
Welcome to the Community Forums.
 
Are you by any chance uisng Windows 10?  If so then please take a look at this other thread on an ongoing issue that the Support Team are aware of and looking to fix as soon as possible.
 
If this does not look like it applies to you then please post back with more detail as to your specific issue.
 
Regards, Baldrick

Any word on when a patch might be coming?

Hi apostle92627
 
No news yet as far as I know...but I did notice this other thread that may be of help in relation to this as it contains a solution.
 
If you take a look and the solution also works for you then please post back here to let us know.
 
Rdegards, Baldrick

@ wrote:
Hi apostle92627
 
No news yet as far as I know...but I did notice this other thread that may be of help in relation to this as it contains a solution.
 
If you take a look and the solution also works for you then please post back here to let us know.
 
Rdegards, Baldrick

Yeah, I turned off the notifications the other day, and, while not the solution I'd like, I can confirm it works. I'm lurking on this board until you guys come back with a patch announcement.
 
Also, thank you for being all over the board keeping us informed. Not many people who know what's going on with certain companies do that.

Hi apostle92627
 
No worries, and you are most welcome...just sorry that we can do no more to help. :(
 
Regards, Baldrick