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Webcore on line


I am not computer saavy so does anyone know what this is and if it is a virus that Webroot is not protecting me from?
[0323/164011: INFO (0)] WebCore is now on line [0323/164011:INFO (0)] Running Awesomium 1.7.5.1   Please help.  I am being told that my network is infected and I need to buy something for the network?

5 replies

JamesG
  • Retired Webrooter
  • 725 replies
  • March 24, 2016
Hello,
 
This sounds like a scam or a potentially unwanted application on your computer that is directing you to a scam website.
 
I would advise reaching out to our support team so that they can take a look at this for you. You can reach them by calling or by creating a support ticket.

Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

Regards,

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • March 24, 2016
Hi indybas
 
Please check your emails as this was alrady responded to earlier in the week (see here).
 
Regards, Baldrick

  • Author
  • New Voice
  • 11 replies
  • April 2, 2016
Does anyone know that WebCore thing is.  It keeps showing up on my computer in a Debug note pad.  Are we being protected from it if it is a virus.  Please help, I am about to get a new computer and I don't want to transfer a virus.  Indybas

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • 21927 replies
  • April 2, 2016
Hello indybas
 
Please Submit a Support Ticket! https://www.webrootanywhere.com/servicewelcome.asp
 

Baldrick
Gold VIP
  • Gold VIP
  • 16060 replies
  • April 3, 2016
Hi indybas
 
You have been repeatedly advised to Open a Support Ticket re. this. I initially answered you to this effect and now Sherry has done the same.
 
The service is free to WSA users with an active subscription so there is no reason not too...and there you will get professional help in relation to this.
 
Regards, Baldrick

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