Skip to main content
Solved

webroot blocking adobe flash update in windows 10


Hope I am putting this on the right board.  Webroot has blocked an update to adobe flash 3 times now. I dont know if this is a windows 10 error or not, but right from day 1 of using windows 10 it says adobe is out of date. I once tried to update it, but got a pop-up saying adobe updates on its on and should not be updated. Today while I was on the internet , the box popped up on the screen saying to update now with the download box at the bottom left of the screen. It temporarily froze the screen & then the webroot box came up in the lower right hand corner  in red saying a warning of suspiscious activity or something to that effect & then quarentined the item.   I noticed 2 more quarentined items with the same  item. The code for them is #
flashplayer.exe in c : users kathy downloads. Does anyone else have this problem ? Thanks all

Best answer by RetiredTripleHelix

Your very Welcome and enjoy your weekend as well!
 
Cheers,
 
Daniel :D
View original
Did this help you find an answer to your question?

7 replies

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Did you download from here? https://get.adobe.com/flashplayer/ be sure to uncheck any unwanted add-ons (PUA's).
 
Also delete that version you have (flashplayer.exe in c : users kathy downloads) First!
 
More info as well: https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Zero-Day-Under-Attack/td-p/253118
 
Thanks,
 
Daniel 😉

  • Author
  • New Voice
  • 13 replies
  • May 27, 2016
It came automatically installed on windows 10 I believe. I didnt insall anything.  My games have been working fine except 1 which keeps telling me to update adobe.

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
@ wrote:
It came automatically installed on windows 10 I believe. I didnt insall anything.  My games have been working fine except 1 which keeps telling me to update adobe.
There are many types of Malware that try to install as a Adobe Flash Update so just delete it, and Windows will update for Win 8 and 10 from Windows Updates for Edge and Internet Explorer as well Chrome will on every new build but if you need for other browsers like Firefox then install only from here: https://get.adobe.com/flashplayer/
 
Thanks,
 
Daniel ;)
 
 

  • Author
  • New Voice
  • 13 replies
  • May 27, 2016
Do i need to just uninstall it from the computer itself or download an uninstall tool, If so which one is good ?? Thank you very much !!

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
@ wrote:
Do i need to just uninstall it from the computer itself or download an uninstall tool, If so which one is good ?? Thank you very much !!
Well Submit a Support Ticket and ask them to do a security check and it's free with your paid subscription! You may not even need an update and you can check your version here to see the latest: http://www.adobe.com/software/flash/about/
 
Thanks,
 
Daniel ;)
 


  • Author
  • New Voice
  • 13 replies
  • May 27, 2016
I did as you suggested & deleted adobe & then reinstalled it & I now have the most current one according to the link you provided.  So I guess its ok. Will try it out and see what happens. Thank you ever so much for your help Daniel & have a great weekend !!   Kathy

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Your very Welcome and enjoy your weekend as well!
 
Cheers,
 
Daniel :D

Reply