How do I transfer my keycode from an old laptop that won't boot to a new laptop?

Hey there txgunnar
 
Welcome to the Webroot community :)
 
FIrst things first:
 
- go to your PC security console and your PC should still be listed there along with your Key code that is currently being used with your laptop's subscription.
 
-Reinstall Webroot on your new laptop and attempt to use that keycode. All should work fine.
 
- If you are unable to use that keycode best thing to do would be to open a support ticket and they should be able to sort you out.
 
Hope this helps, get back to us if you need anything.
 
Brad
 
 
 
 

Hi txgunnar
 
Welcome to the Webroot Community,
 
If I may add to ? reply? Please follow these instructions here to deactivate your computer in the Account Console.
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
Then you shouldn't have any troubles reinstalling Webroot and if you do please get back to us.
 
 
Hope this helps?
 

Thanks for the backup Sherry, always appreciated :)
 
Brad

Sure thing Bradforth! 😃