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windiws 10 wirekess keyboard blue screen crash...

  • September 23, 2016
  • 3 replies
  • 36 views
R
Fresh Face
Hi, I've had to uninstall secure anywhere because everytime I type I get the dreaded blue screen and my pc shuts down and restarts.  I'm on Windows 10 and have a microsoft comfort 5000 keyboard.  Everyting's update.  This only started a short while back .  Any ideas as to how I can get secure anywhere back up and running without it causing crashes ?

Best answer by BurnDaddy

Hi ramblingannie,
 
Welcome to the Webroot Community.
 
Sorry to hear your having trouble.
 
There have been reports here in the Community regarding Microsoft wireless keyboards, Windows 10, and Webroot.
Please have a look at this Webroot Article concerning this.
 
Please let us know if this resolves your issue.
 
Thanks,
BD
 
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B
Bronze VIP
  • BurnDaddy
  • 2804 replies
  • Answer
  • September 23, 2016
Hi ramblingannie,
 
Welcome to the Webroot Community.
 
Sorry to hear your having trouble.
 
There have been reports here in the Community regarding Microsoft wireless keyboards, Windows 10, and Webroot.
Please have a look at this Webroot Article concerning this.
 
Please let us know if this resolves your issue.
 
Thanks,
BD
 
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Fresh Face
  • ramblingannie
  • Author
  • Fresh Face
  • 1 reply
  • September 24, 2016
Problem solved - thanks so much.
B
Bronze VIP
  • BurnDaddy
  • 2804 replies
  • September 24, 2016
@ wrote:
Problem solved - thanks so much.
You're welcome Annie. Thanks for letting us know and glad we could help.
 
Have a nice day :)
BD

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