Solved
Exception List
How do I add a program to an exception list?
Best answer by Bradforth
Hey there Blanergriffith and welcome to the Webroot Community!
First things first, please make sure whatever program you are adding to your exeptions list is safe. This can be done by entering the .exe file of the program into brightcloud
If everything is ok, then follow these steps:
- Open WSA, and click the 'gear tool' next to PC Security.
- Click the Block/Allow files tab.
- Is your program's .exe listed here? If so, and it is marked Block, change that to Allow.
- If the program's .exe is not listed, click the Add File button, navigate to the hard drive location where it is installed, select it and set it for allow.
Hope this helps, if not get back to us and i'll see if I can do anything else for you.
All the best Brad
View originalFirst things first, please make sure whatever program you are adding to your exeptions list is safe. This can be done by entering the .exe file of the program into brightcloud
If everything is ok, then follow these steps:
- Open WSA, and click the 'gear tool' next to PC Security.
- Click the Block/Allow files tab.
- Is your program's .exe listed here? If so, and it is marked Block, change that to Allow.
- If the program's .exe is not listed, click the Add File button, navigate to the hard drive location where it is installed, select it and set it for allow.
Hope this helps, if not get back to us and i'll see if I can do anything else for you.
All the best Brad
+11Hey there Blanergriffith and welcome to the Webroot Community!
First things first, please make sure whatever program you are adding to your exeptions list is safe. This can be done by entering the .exe file of the program into brightcloud
If everything is ok, then follow these steps:
- Open WSA, and click the 'gear tool' next to PC Security.
- Click the Block/Allow files tab.
- Is your program's .exe listed here? If so, and it is marked Block, change that to Allow.
- If the program's .exe is not listed, click the Add File button, navigate to the hard drive location where it is installed, select it and set it for allow.
Hope this helps, if not get back to us and i'll see if I can do anything else for you.
All the best Brad
First things first, please make sure whatever program you are adding to your exeptions list is safe. This can be done by entering the .exe file of the program into brightcloud
If everything is ok, then follow these steps:
- Open WSA, and click the 'gear tool' next to PC Security.
- Click the Block/Allow files tab.
- Is your program's .exe listed here? If so, and it is marked Block, change that to Allow.
- If the program's .exe is not listed, click the Add File button, navigate to the hard drive location where it is installed, select it and set it for allow.
Hope this helps, if not get back to us and i'll see if I can do anything else for you.
All the best Brad
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+62Hello blanegriffith,
Welcome to the Webroot Community,
Please look here http://live.webrootanywhere.com/content/866/Managing-Protected-Appplications
Open Menu/ Click oin the cog toi the right of Identity Protection and at the bottom you will Add Application.
?
?
If you need to you can always Submit a Support Ticket and they can whitelist this program if neccessary.
Welcome to the Webroot Community,
Please look here http://live.webrootanywhere.com/content/866/Managing-Protected-Appplications
Open Menu/ Click oin the cog toi the right of Identity Protection and at the bottom you will Add Application.
?
?
If you need to you can always Submit a Support Ticket and they can whitelist this program if neccessary.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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