Solved
renew subscription
I just renewed our subscription , will it automatically take affect or must i type in information on each device. Desktop, laptop and Android phone
Best answer by Baldrick
Hi jojim1988
Welcome to the Community Forums.
If your renewal was a true renewal, i.e., you added time to your exisitng keycode then you will have nothing to do...it will automatically take effect. But if your renewal was a 'pseudo' renewal, i.e., you received a new key code as a result, then you will need to activate the new keycode on each device to be covered.
EDIT: Ah ha, I see that the posting fiend that is PTD...;)...got in before me! I will leave you in his capable hands re. any further question on this.
Hope that helps?
Regards, Baldrick
View originalWelcome to the Community Forums.
If your renewal was a true renewal, i.e., you added time to your exisitng keycode then you will have nothing to do...it will automatically take effect. But if your renewal was a 'pseudo' renewal, i.e., you received a new key code as a result, then you will need to activate the new keycode on each device to be covered.
EDIT: Ah ha, I see that the posting fiend that is PTD...;)...got in before me! I will leave you in his capable hands re. any further question on this.
Hope that helps?
Regards, Baldrick
Hello jojim, Welcome to the Webroot Community Forum. :D
If you renewed using the same keycode, all devices should update without doing anything. If you renewed using a different keycode, than you need to put that keycode on each device.
HTH,
Dave.;)
If you renewed using the same keycode, all devices should update without doing anything. If you renewed using a different keycode, than you need to put that keycode on each device.
HTH,
Dave.;)
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
Hi jojim1988
Welcome to the Community Forums.
If your renewal was a true renewal, i.e., you added time to your exisitng keycode then you will have nothing to do...it will automatically take effect. But if your renewal was a 'pseudo' renewal, i.e., you received a new key code as a result, then you will need to activate the new keycode on each device to be covered.
EDIT: Ah ha, I see that the posting fiend that is PTD...;)...got in before me! I will leave you in his capable hands re. any further question on this.
Hope that helps?
Regards, Baldrick
Welcome to the Community Forums.
If your renewal was a true renewal, i.e., you added time to your exisitng keycode then you will have nothing to do...it will automatically take effect. But if your renewal was a 'pseudo' renewal, i.e., you received a new key code as a result, then you will need to activate the new keycode on each device to be covered.
EDIT: Ah ha, I see that the posting fiend that is PTD...;)...got in before me! I will leave you in his capable hands re. any further question on this.
Hope that helps?
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Just remember you can activate a new keycode by opening the main screen of SecureAnywhere and pressing the gear icon to the right of "My Account". It's at the bottom right :)
Cheers!
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