I am trying to access my console it is asking for 1 and 3 character of security code.

Hi Jacsmith
 
Welcome to the Community Forums.
 
It is the code that yo uwill have been asked to set up as part of your registration to the online console.
 
You can recover it by clicking on the link below and entering your email address and answering the security question correctly.
 
I Forgot my Security Code
 
I hope that helps?
 
Regards, Baldrick