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Webroot Causing internet Explorer to crash

  • December 11, 2018
  • 1 reply
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I'm looking for a solution to this problem, a few of my users that have webroot installed have a problem where Internet exploer crashes as soon as it is opened. If I disabled or uninstall Webroot the problem goes away, when i then re-enable or re-install webroot the problem comes back again.
 
Windows 10
IE 11
Webroot AV version 9.0.24.37

Best answer by TripleHelix

Hello @ and Welcome to the Webroot Community!
 
I use Win 10 x64 build 1809 and don't see this issue so I would suggest that the affected users Submit a Support Ticket and Webroot can look into it for you and help you sort it out.
 
Thanks,
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TripleHelix
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  • December 11, 2018
Hello @ and Welcome to the Webroot Community!
 
I use Win 10 x64 build 1809 and don't see this issue so I would suggest that the affected users Submit a Support Ticket and Webroot can look into it for you and help you sort it out.
 
Thanks,