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Registration of your account
+3How do you know if you have actually ever went online to register your webroot account?
Best answer by foggybrain2old
Thanks for asking. No, I did figure it out. I had to go through Geek squad. I am officially signed in. Thank you. Is there anything I need to do on this end?
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Hi foggybrain2old
Welcome to the Community Forums.
There is no way for a non Webroot Community Management Team can do this, as far as I know, other than to go to the site (you can get there by clicking HERE), and trying to log in. The email address required is that which you registered WRSA with.
password?' link and follow the instructions; if you do not get an email with a link to change your password then I would assume that you do not have one and therefore have never registered at the site.
Alternatively, we could ask@LLiddell to check for you and see if she can see, via the back office systems, whether you have previously logged on.
Someone else in the Community may have a better/more full proof way of checking and I am sure that they will pipe up as and when.
Regards, Baldrick
Welcome to the Community Forums.
There is no way for a non Webroot Community Management Team can do this, as far as I know, other than to go to the site (you can get there by clicking HERE), and trying to log in. The email address required is that which you registered WRSA with.
password?' link and follow the instructions; if you do not get an email with a link to change your password then I would assume that you do not have one and therefore have never registered at the site.
Alternatively, we could ask
Someone else in the Community may have a better/more full proof way of checking and I am sure that they will pipe up as and when.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
+63Hello @foggybrain2old and Welcome to the Webroot Community!
Check here for info: https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm and if in the end you still don't know Submit a Support Ticket and ask them and they will tell you.
Thanks,
Check here for info: https://docs.webroot.com/us/en/home/wsa_website_userguide/wsa_managementwebsite_userguide.htm and if in the end you still don't know Submit a Support Ticket and ask them and they will tell you.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+3Thanks for asking. No, I did figure it out. I had to go through Geek squad. I am officially signed in. Thank you. Is there anything I need to do on this end?
+36No you should be all set so long as everything is up and running on your end, but please feel free to reach out if you need anything else.
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