Hello,
i recently bought Webroot a month ago for my newly built PC.. I ran into issues and had to reinstall windows 10, I go to log into webroot to get my keycode so I can reinstall webroot and I provided my correct email address and password and got a log in fail. I then tried to reset my password and I never even get an email to reset password. I was given a new password through the support email and when I try to log in with the correct email given and new password that was given, I still get a log in fail. Can someone please help?
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+62Hello @Gabella19 ,
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+3Ssherjj wrote:
Hello @Gabella19 ,
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
Sadly I’ve tried to get it emailed to me and when I put in my last name, email and check the box and then click download it does nothing and I don’t receive any email.. I’ve been trying it for two days.
+62Gabella19 wrote:
Ssherjj wrote:
Hello @Gabella19 ,
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
Welcome to the Webroot Community.
Sorry to hear you are having issues.
If you want to request your keycode to be emailed to you, click here to fill out the request form.
You can also Submit a Support Ticket free of charge and they can help you. Or call them directly
during business hours. 1-866-612-4227.
Hope this helps?
So sorry to hear of this inconvience. Let me ping our Administrator
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
+62 Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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