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Unremovable Threat

5 years ago
August 11, 2019
1 reply
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daw
New Member

I downloaded App Remover onto my MAC. Webroot found problems with it, and removed all but one file that I am aware of. Webroot can't remove it. What now?

Best answer by Ssherjj

Hello daw,

Welcome to the Webroot Community,

My best advice is to let the Webroot Support Team check your system out.

So please Submit a Support Ticket and they will get back to you and get this issue all sorted. This is a Free service with an active Webroot subscription.

If you get a chance let us know how it goes ok?

Thanks.

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Ssherjj
Moderator
21834 replies
Answer
5 years ago
August 12, 2019

Hello daw,

Welcome to the Webroot Community,

My best advice is to let the Webroot Support Team check your system out.

So please Submit a Support Ticket and they will get back to you and get this issue all sorted. This is a Free service with an active Webroot subscription.

If you get a chance let us know how it goes ok?

Thanks.

Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security