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Unwanted ad popping up in chrome after start up

  • April 19, 2020
  • 1 reply
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Starting a day or two ago, every time I start my laptop some spam/adware ad opens up in chrome before almost immediately being blocked by webroot. I’ve tried running adware remover, checking in the startup tab in task manager, and uninstalling and reinstalling chrome. Nothing has worked so far. The problem isn't  crippling or anything but its extremely annoying.

Any help would be appreciated.

Best answer by Ssherjj

Hello @Maverick99885566 

Welcome to the Webroot Community,

My advice would be to Reset the Chrome Browser to default. Clear all your History.

Reset your browser settings

  1. On your computer, open Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Advanced.
    • Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults and then Reset Settings.
    • Windows: Under "Reset and cleanup,” click Reset Settings and then Reset Settings.

If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More Moreand thenMore Tools and thenExtensions. Only turn on extensions you trust.

You can also go HERE for more information about Chrome popups.

Also add a good free Ad Blocker like the ones suggested below:
 
Google Chrome uBlock Origin: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
 

Hope this helps?

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    Ssherjj
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    • Ssherjj
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    • 21953 replies
    • Answer
    • April 20, 2020

    Hello @Maverick99885566 

    Welcome to the Webroot Community,

    My advice would be to Reset the Chrome Browser to default. Clear all your History.

    Reset your browser settings

    1. On your computer, open Chrome.
    2. At the top right, click More More and then Settings.
    3. At the bottom, click Advanced.
      • Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults and then Reset Settings.
      • Windows: Under "Reset and cleanup,” click Reset Settings and then Reset Settings.

    If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More Moreand thenMore Tools and thenExtensions. Only turn on extensions you trust.

    You can also go HERE for more information about Chrome popups.

    Also add a good free Ad Blocker like the ones suggested below:
     
    Google Chrome uBlock Origin: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
     

    Hope this helps?

    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.4.2), Security: iPads, ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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