Antivirus "do you allow webroot to make changes to your hard drive?" popup is back

Hello @ArChivalrous 

I’m not seeing it but it might be a good idea to try a clean reinstall to see if it continues?

Please follow the steps closely!

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode
• Let it finish it's install scan
• Reboot once again
• DO NOT import any old settings as you can set it up as you like once it's done

Please let us know if that resolves your issue?

Thanks,

Hi,

This had no effect, I’m still getting the popup.

Furthermore, when I connected to my WiFi this morning, Webroot ramped up to 100% CPU usage and permanently froze my PC.

After a hard reset I ran a scan (nothing found) then tried to connect to the Wifi again. It froze again. After waiting a while, the screen eventually turned black

I’ve uninstalled and reinstalled webroot again, which seems to have fixed the wifi caused freezing problem, but the popups are still occurring.

I have the same problem.  Each Time I startup my PC I get that screen saying “Do you want this app to change your computer,” or something like that.  It’s annoying.  I just put new Webroot software on my computer.  It works but it as that question and then asks for my product Key Code again.  How do I make it stop?  I removed the old copies of Webroot before installing the new one.  I like the software, but it’s becoming a pain.  Is there any help short of installing Norton?