The SecureAnywhere on my daughter’s mac had expired and I just purchased a new subscription covering 5 devices. I entered the new keycode on my pc and when I enter it on the mac the application closes. I suspect she has been infected based on this. Does anyone have any ideas?
Solved
Webroot SecureAnywhere Closes After Entering New Keycode
Best answer by Ssherjj
Hello
Welcome to the Webroot Community,
Sorry to hear you are having issues with Webroot disappearing when you enter the new keycode on your daughters Mac. I do not believe this is a virus as there has been issues with Webroot running Catalina...if this is the Mac’s Operating System.
But please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
This topic has been closed for comments
+62Hello
Welcome to the Webroot Community,
Sorry to hear you are having issues with Webroot disappearing when you enter the new keycode on your daughters Mac. I do not believe this is a virus as there has been issues with Webroot running Catalina...if this is the Mac’s Operating System.
But please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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