For the past couple of weeks I have been getting alerts on my laptop from Webroot telling me that it’s blocking this or that app from linking to the Internet because it does not trust the apps.
The silly part of this is that it is telling me that it does not trust apps such as Chrome or apps that come as part of the Win 10 package. Examples below.
It takes three or four clicks on the “Always allow” button to get rid of the alert.
The next day it comes back again.
Okay, so it’s not a fatal problem, but is very irritating. And plainly there is something wrong.
Does anyone know how to fix this? Alternatively, does anyone know how to get the attention of Support, who so far have not bothered to respond?
That is a Firewall Notification to Block or Allow, Do you have your Firewall Set to Number 1 if so move to Number 2 and Save and that should help you! I have mine on number 2 always.
Thanks for that. I’ve done as you suggested. I’ll see if it works. It’s odd, though. I’ve been using Webroot for a couple of years and I’ve never had to change any settings until this. Alasdair
Thanks for that. I’ve done as you suggested. I’ll see if it works. It’s odd, though. I’ve been using Webroot for a couple of years and I’ve never had to change any settings until this. Alasdair
Great to hear! Do other people use your system because this is the default after a clean install of WSA.
Sadly, this has not fixed things. In fact, Whatsapp desktop is now added to the list of useful apps marked as untrusted. Sigh. don’t understand why Webroot is tagging such files this way.
And Chrome is particularly weird; I have to hit the “Allow always” button four times to get the alert to go away. And it infallibly comes back he next day. So I guess “allow always” only applies if I leave my laptop plugged in and running 24/7?
I’ll switch to the default you show in your pic and see if that makes a diff. That said, it shouldn’t, because Webroot consistently tells me my laptop’s clean.
Thanks. It seems to be behaving today, so I’m going to leave it for now to see how it goes. If the problem recurs I’ll try the reinstall. Many thanks for all the advice. You’re all heroes. So much more pleasant and useful than dealing with “Support”.
Thanks. It seems to be behaving today, so I’m going to leave it for now to see how it goes. If the problem recurs I’ll try the reinstall. Many thanks for all the advice. You’re all heroes. So much more pleasant and useful than dealing with “Support”.
Alasdair
Thanks for the nice comments it’s much appreciated and we try our best! If it does continue to have issues a clean reinstall fixes most issues!
