My husband recently changed the name of our Linksys Router. My WebRoot will not scan my computer.
My husband recently changed the name of our Linksys Router, now my LInksys WebRoot will not scan my computer. I get the message "The scan failed. SecureAnywhere cannot reach the internet to obtain threat information". What can I do?
+52Hello and Welcome to the Webroot Community Forums!
Best thing to contact Webroot support:
http://www.webroot.com/us/en/support/contact
Best thing to contact Webroot support:
http://www.webroot.com/us/en/support/contact
Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
1 person likes this
+56Are you able to get online otherwise?
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.