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Incompatibility Messages Regarding Webroot from Third Party Antivirus Programs

  • January 3, 2013
  • 5 replies
  • 274 views
JimM
  • JimM
  • Retired Webrooter
  • 1581 replies

Question

I was trying to install another antivirus program along with Webroot, and it says Webroot is incompatible and that I should remove it.  Should I remove Webroot?  Is it really incompatible?

Answer

You do not need to remove Webroot when installing another antivirus program.  Although it has historically been the case that multiple antivirus systems would not work properly alongside each other, Webroot is an exception to that rule.  Our software is designed with compatibility at its core, and it will work properly alongside any other antivirus program we are aware of.  If you do experience any compatibility problems, please contact our support team, and we will investigate. Messages received during another antivirus program's installation routines stating that Webroot is incompatible are incorrect.
/// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
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    5 replies

    P
    • pvanecek
    • 2 replies
    • May 20, 2017
    I need to know how to remove McAfee and just run Webroot.
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • 21857 replies
    • May 20, 2017
    Hello pvanecek,
     
    Welcome to the Webroot Community,
     
    Please go here for information to remove McAfee.
    McAfee  Download and Instructions

    •  This covers a variety of products
    Hope this helps?
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
    P
    • pvanecek
    • 2 replies
    • May 20, 2017
    Thanx, I'll give it a shot!
     
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • 21857 replies
    • May 20, 2017
    Your welcome! If you have any issues then please give us a holler.:D
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • 21857 replies
    • May 20, 2017
    @ Please have a look at this KB Article as well. https://community.webroot.com/t5/Techie-KB/3rd-Party-Software-Removal-Tools/ta-p/204388
    Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.7.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
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