I renewed my subscription, but when I try to log into the password manager says account deactivated
I renewed my account but now when I try to log into password manager it tells me that my account has been deactivated. What do I need to do to fix the problem?
+3Hello Shissta, and Welcome to the Webroot Community.
Worth trying this first:
Click the gear tool next to My Account
Enter the key code again
Click Activate
REBOOT the computer
or else.
I'd advise you to Submit a Support Ticket or to GeekSquad/BestBuy Support , and they will be able to identify and fix the issue.
other ref: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Account-still-deactivated-after-renewal/m-p/157097#M8970
Have you logged into the Online Console ok? Check: How to Reactivate a PC - Webroot Community
Worth trying this first:
Click the gear tool next to My Account
Enter the key code again
Click Activate
REBOOT the computer
or else.
I'd advise you to Submit a Support Ticket or to GeekSquad/BestBuy Support , and they will be able to identify and fix the issue.
other ref: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Account-still-deactivated-after-renewal/m-p/157097#M8970
Have you logged into the Online Console ok? Check: How to Reactivate a PC - Webroot Community
1 person likes this
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.