Solved
Unable to Access Internet with Webroot SA Internet Security Complete
+3I can not access trusted websites and can not launch a new internet window since loading and activation my new Webroot SA Internet Security Complete. For several years I have used Webroot SA Internet Security Plus without any internet access issues. This is very frustrating and I can not locate any trouble shooting tips on the Webroot site(s).
Best answer by Baldrick
Hi JohnGunmelt
Welcome to the NEW Community Forums.
Sorry to hear of your issue. This does occur occasionally...I have experienced it on a small number of occasions, and on those occasions the initial recommended course of action is as follows:
Please do a clean reinstall of WSA following these steps closely!
Hope that helps?
Regards, Baldrick
View originalWelcome to the NEW Community Forums.
Sorry to hear of your issue. This does occur occasionally...I have experienced it on a small number of occasions, and on those occasions the initial recommended course of action is as follows:
Please do a clean reinstall of WSA following these steps closely!
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode but do not import any settings as you can adjust settings once the reinstall is complete.
- Let the install scan finish
- Reboot once again
Hope that helps?
Regards, Baldrick
This topic has been closed for comments
Hi JohnGunmelt
Welcome to the NEW Community Forums.
Sorry to hear of your issue. This does occur occasionally...I have experienced it on a small number of occasions, and on those occasions the initial recommended course of action is as follows:
Please do a clean reinstall of WSA following these steps closely!
Hope that helps?
Regards, Baldrick
Welcome to the NEW Community Forums.
Sorry to hear of your issue. This does occur occasionally...I have experienced it on a small number of occasions, and on those occasions the initial recommended course of action is as follows:
Please do a clean reinstall of WSA following these steps closely!
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode but do not import any settings as you can adjust settings once the reinstall is complete.
- Let the install scan finish
- Reboot once again
Hope that helps?
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
+3Hello Baldrick. Thank you for the advice. It worked.
John
John
Hi John
That is excellent news. Thanks for letting us know.
All the best, Baldrick
That is excellent news. Thanks for letting us know.
All the best, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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