Webroot system tray incomplete windows 8

Hello Ctmsenior and Welcome to the Webroot Community Forums!
 
How about Double left Clicking the Tray Icon to open the GUI? Or on the Metro screen I have a Webroot SecureAnywhere Tile can you see if you have it there?
 
TH
 

 
 

Thank you for your reply TripleH. Double left clicking on the tray gives me the same as double right clicking, that is the Overview windows screen which summarizes security activty.
 
Yes, there is a tile for Webroot Secureanywhere in the metro interface but clicking on it takes me into win 8 desktop mode to the same window as does clicking on the tray. 
 
Left clicking on the tile indirectly offers an option to run the webroot executable in compatibilty mode (e.g. win 7), but I'm warned, in red, not run in that mode for antivirus software.
 
My windows 8 is up-to-date based windowsupdate.  As far as I can tell other functions than backup are running correctly.

@ wrote:
Thank you for your reply TripleH. Double left clicking on the tray gives me the same as double right clicking, that is the Overview windows screen which summarizes security activty.
 
Yes, there is a tile for Webroot Secureanywhere in the metro interface but clicking on it takes me into win 8 desktop mode to the same window as does clicking on the tray. 
 
Left clicking on the tile indirectly offers an option to run the webroot executable in compatibilty mode (e.g. win 7), but I'm warned, in red, not run in that mode for antivirus software.
 
My windows 8 is up-to-date based windowsupdate.  As far as I can tell other functions than backup are running correctly.

No don't do that, can you please uninstall reboot and download a fresh copy Here or if your using the Best Buy for subscription service and make sure you have a copy of your keycode as you will need during reinstalling and let it finish it's installing scan and please report back.
 
Thanks,
 
Daniel

OK Daniel, I uninstalled, rebooted, installed, was prompted for my key and the initial scan has completed successfully.  
 
I now have a screen saying I am protected with a pending 'continue'. 
 
ctmsenior

Daniel:
    I am running windows 7 my question is: How good is windows 8 to 7????  Is  worth to upgrade at this time or wait for the next new OS????

@ wrote:
Daniel:
    I am running windows 7 my question is: How good is windows 8 to 7????  Is  worth to upgrade at this time or wait for the next new OS????

Hi Tony,
 
Well IMHO I love Win 7 x64 I use VMware Workstaion to run all OS's in VM's so I have both Win 8 Pro 32bit & 64bit it's OK but I really don't like it personally but we will see when they come out with the update to Windows 8.1 in the near future but I will not upgrade the only time I will use a new OS is when I buy a new Laptop by that time Windows 9 or 10 could be out? :D
 
Daniel

Thanks Daniel.  The contents of the tray didn't change after the reinstall.  However, through my ignorance those contents didn't matter.
 
I found what is apparently a very down level user's guide for webroot.  The user's guide is for build 8.0.1, my software is at 8.0.2.147.  A number of the panels in the user's guide were significantly  different than those I see during installation of Backup and Sync.  There was enough similarity to manage that portion of the install and it is working.
 
Is there an up to date User's Guide?  It would really help in installing and using this software.
 
ctmsenior
 
P.S.  to Tony.  I've used Win 8 for six months.  It is redically different than any previous windows.  Plus this coming release of 8.1 will not likely cure all the dissatisfaction with Windows 8.  It will require a new release.  Just Google 'Windows 8 reviews'.   

Yes here is the online users guide for the 2013 versions: https://detail.webrootanywhere.com/agenthelp.asp?n=Installing_SecureAnywhere and if you have any other issues feel free to post back.
 
Regards,
 
Daniel 😉