Good Morning, Happy Saturday, Sept 1,2012
New Community User Mike B here in the great state of Kansas.
My wife and I have started a new home based internet business. We have quickly discovered that access to the internet and a good running PC network is absolutely critical. In fact, these have become our "Achilles Heels" so to speak, one for our right foot and one for the left. LoL.
Quick General Question for the community, When running a PC scan via webroot, Is it best to be Online and connected to the internet network or Offline?
Blessings my Friends,
MBinKS
Solved
Welcome new Community User - MBinKS
Best answer by RetiredTripleHelix
Hello Mike B and Welcome to the Webroot Community Forums!
To answer your question is it always best to scan when online as WSA is a full Cloud Based solution and the Client checks with the cloud to see if there is anything marked bad on your system after saying that you can do offline scanning and just say that you got and infection via a USB memory stick or some other source WSA would start journaling everything the infection is doing and when you do go back online WSA will check with the Cloud and if the infection is Marked Bad it will remove the infection and everything it has done to the point before the infection because of the journaling it was doing! There is allot to say about WSA and it's capabilities as you could adjust the settings if your offline allot, for a good read have a look at the online Help File even though the GUI has changed the settings are basically the same.
HTH,
TH
View originalTo answer your question is it always best to scan when online as WSA is a full Cloud Based solution and the Client checks with the cloud to see if there is anything marked bad on your system after saying that you can do offline scanning and just say that you got and infection via a USB memory stick or some other source WSA would start journaling everything the infection is doing and when you do go back online WSA will check with the Cloud and if the infection is Marked Bad it will remove the infection and everything it has done to the point before the infection because of the journaling it was doing! There is allot to say about WSA and it's capabilities as you could adjust the settings if your offline allot, for a good read have a look at the online Help File even though the GUI has changed the settings are basically the same.
HTH,
TH
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