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Webroot Firefox extension

4 years ago
April 24, 2020
5 replies
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iAwake
Fresh Face
4 replies

Hello! I have recently started using Webroot but I never managed to get the Firefox extension. Did reinstall Webroot but with no luck. I have also looked for it in the add-on store but did not find it. What should I do?

Best answer by TripleHelix

Hello @iAwake

Have you tried this to get the Extension within Firefox: https://community.webroot.com/web-threat-shield-131/adding-web-threat-shield-to-firefox-342501

HTH,

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TripleHelix
Moderator
8958 replies
Answer
4 years ago
April 24, 2020

Hello @iAwake

Have you tried this to get the Extension within Firefox: https://community.webroot.com/web-threat-shield-131/adding-web-threat-shield-to-firefox-342501

HTH,

Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯

iAwake
Author
Fresh Face
4 replies
4 years ago
April 25, 2020

Thank you @TripleHelix for the help. I have another question if you do not mind. Is not the extension supposed to block phishing and infected sites and downloads? What I see is instead of blocking the site, the extension turns into orange. Moreover, when trying to download a malicious file (to test the functionality of the extension), the download starts and then gets “cancelled” but no notification from Webroot extension or webfilter. Is this a normal behaviour? Thank you

+63

TripleHelix
Moderator
8958 replies
4 years ago
April 25, 2020

Hello @iAwake

Here is info on the Web Shield: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ShieldingYourPC/ManagingWebThreats.htm%3FTocPath%3DShielding%2520Your%2520PC%7C_____3

ICON	DESCRIPTION
	These are well known sites with strong security practices, and rarely exhibit characteristics that expose you to security risks. There is a very low probability that you will be exposed to malicious links or payloads.
	These are benign sites, and rarely exhibit characteristics that expose you to security risks. There is a low probability that you will be exposed to malicious links or payloads.
	These are generally benign sites, but have exhibited some characteristics that suggest security risk. There is some probability that you will be exposed to malicious links or payloads.
	These are suspicious sites. There is a higher than average probability that you will be exposed to malicious links or payloads.
	These are high risk sites. There is a high probability that you will be exposed to malicious links or payloads.
	Ratings are temporarily unavailable or the Webroot agent is shut down. Wait for service to be restored or check to be sure the Webroot agent is running.