Re: webroot seems to be causing kbdclass.sys bsod in win10 with ms keyboard

@ wrote:
"Just to add to this thread anyone that has issues with the "WRkrn.sys causes blue screen failure" and Microsoft keyboards try this fix: https://www5.nohold.net/Webroot/ukp.aspx?pid=12&login=1&app=vw&solutionid=2544&donelr=1
"
 
After the latest Windows 10 Updates NO this method isn't working!
 
I have been inundated with phone calls today in another office! After examining the sys log, the computers are getting random bugchecks (bsod).
 
You guys at Webroot seriously don't expect us to replace keyboards as the fix !!!!!!!!
 
I have had to temporarily "Deactivate" webroot from these machines (12 endpoints)!!!!!
 
 
If these isn't addressed it is looking like we will end up shifting our clients to Barkly or Cylance.
 
 
 

@ wrote:
"Just to add to this thread anyone that has issues with the "WRkrn.sys causes blue screen failure" and Microsoft keyboards try this fix: https://www5.nohold.net/Webroot/ukp.aspx?pid=12&login=1&app=vw&solutionid=2544&donelr=1
"
 
After the latest Windows 10 Updates NO this method isn't working!
 
I have been inundated with phone calls today in another office! After examining the sys log, the computers are getting random bugchecks (bsod).
 
You guys at Webroot seriously don't expect us to replace keyboards as the fix !!!!!!!!
 
I have had to temporarily "Deactivate" webroot from these machines (12 endpoints)!!!!!
 
 
If these isn't addressed it is looking like we will end up shifting our clients to Barkly or Cylance.