Man records phone scammers; listen and learn what not to do

By:
JOSH McCONNELL
The Globe and Mail
 
An Orangeville, Ont. man has taken matters into his own hands after receiving a phone call from a telemarketing scam.
On Thursday Joel Mantel, 23, was eating dinner with his family when he received a phone call from someone claiming to be a customer service agent with Microsoft.
The person on the phone told Mantel that there were problems with his computer and 'Microsoft' needed him to hand over control to them remotely.
They messed with the wrong man.
"I used to work as a computer technician and I would see people regularly getting tricked into believing that they were being helped by these scammers," Mantel says.
"Instead they would find all of their data being held captive unless they paid the 'fake Microsoft' to unlock their own computer."
Mantel recognized the scam right away and began recording the conversation on his iPhone, with every intention of uploading it to the Internet. He then pretended to be a 45-year-old man who was very concerned about the health of his computer, following every instruction he was given.
Mantel even included sound effects and enlisted co-stars to help seal the deal.
 
The Globe and Mail/ full article here/ http://www.theglobeandmail.com/technology/digital-culture/man-records-notorious-phone-scammers-listen-and-learn-what-not-to-do/article20001798/