Old-fashioned data breach being investigated by energy giant
12th September, 2018 By Graeme Burton
Npower has admitted spilling the personal details of around 5,000 customers in a glitch that saw names, addresses and payment details emailed to the wrong account holders.
The energy giant is conducting an investigation.
"We're urgently investigating how this occurred with our fulfilment partner, who sent the mailing on our behalf. We apologise for this error, especially to the customers whose information was incorrectly shared - around 5,000 in total," an Npower spokeswoman said.
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