UK telecoms company Sky sent some of its customers an email yesterday evening telling them that their passwords were being reset.
I guess I should be pleased that so many recipients questioned whether the email was legitimate, and contacted Sky’s customer service department on Twitter to seek reassurance that they weren’t being phished.
But there’s little doubt in my mind that Sky could have done a better job when they designed their email to make it look less suspicious.
Here’s the email that Sky sent some of its customers:
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