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Webroot is saying it is expired - when I just bought it and had it installed

  • December 8, 2019
  • 1 reply
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Best Buy setup my new laptop and installed webroot but when I go into webroot it says it has expired and webshield, realtime shield and firewall are all set to off and it won’t allow me to turn them on.  Is this normal or is this software not in stalled properly?  How do I fix if this is wrong?

Best answer by TripleHelix

Hello @Mike153 and Welcome to the Webroot Community!

 

You will need to contact Best Buy Geek Squad directly to see what’s going on: https://www.webroot.com/us/en/home/products/geeksquad-register

 

Thanks,

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TripleHelix
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  • December 8, 2019

Hello @Mike153 and Welcome to the Webroot Community!

 

You will need to contact Best Buy Geek Squad directly to see what’s going on: https://www.webroot.com/us/en/home/products/geeksquad-register

 

Thanks,


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