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Possible Online Backup Glitch?

  • January 21, 2013
  • 7 replies
  • 41 views

shorTcircuiT
Gold VIP
Laugh if you will, but I am complaining that I might have too much available backup room.  Yes, too much.
 
MyWebroot Account has two key codes associated with it, one expired, one new.  I have a total of 50 GB available space to use, 25 GB for each key code.  Should I still have access to that 25 GB that is from the expired Key Code or will that eventually be removed after a renewal grace period?
 
 

Best answer by JimM

Just a quick followup for curious onlookers: It turned out to be the grace period after all. 🙂
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7 replies

JimM
  • Retired Webrooter
  • 1581 replies
  • January 22, 2013
If you can private message me the two keycodes, I can take a look for you.  You're correct to assume there is a grace period, and that's probably the reason, but I can take a closer look if you'd like.

shorTcircuiT
Gold VIP
  • Author
  • Gold VIP
  • 7721 replies
  • January 22, 2013
JimH, 
 
On its way.

JimM
  • Retired Webrooter
  • 1581 replies
  • Answer
  • February 22, 2013
Just a quick followup for curious onlookers: It turned out to be the grace period after all. 🙂

shorTcircuiT
Gold VIP
  • Author
  • Gold VIP
  • 7721 replies
  • February 23, 2013
Thank you for the update, and all the work!

cohbraz
Community Leader
  • Community Leader
  • 868 replies
  • February 26, 2013
DavidP = new name = Honest Dave.

shorTcircuiT
Gold VIP
  • Author
  • Gold VIP
  • 7721 replies
  • February 26, 2013
@ wrote:
DavidP = new name = Honest Dave.
Yup!  But I also like to 'look around corners' for possible bugs/escalations/etc etc.  😃

cohbraz
Community Leader
  • Community Leader
  • 868 replies
  • February 26, 2013
So you like to look around corners for bugs.
 
New name = Exterminator Dave.

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