Inactive DNS Agents

  • 14 January 2019
  • 2 replies

Userlevel 2
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I have 16 total DNS agents installed, 14 of which shows as active, and another 2 showing as in-active.

My question is: What is the criteria for a client to be "Inactive"? I checked the client machines and the DNS Protection Agent service is running, and the console reports that the End Point and DNS Agent is installed.

Unsure why 2 of my clients aren't becoming 'active'.

Any help or guidance is greatly appreciated.

Thank you,


Best answer by btraill 14 January 2019, 21:34

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2 replies

Userlevel 2
Badge +8
Looks like all it took was opening a browser and navigating to a website to get these clients out of "Inactive".

Both are reporting as Active now.

Easy enough lol!
Good to see in new Community that OP may mark up their own message as Answer.