webroot weeded out a program that just reinstalls itself and does not allow me to go to my home page

  • 6 November 2014
  • 1 reply

webroot weeded out  trovi a pain that will not allow me to go to my msn home page.  After deleating the program and rebooting it just comes back.  I did run it in safe mode as well, nothing seems to work.  I am using the purchased webroot for 3 pc.
Any suggestions?

1 reply

Userlevel 7
Hello there!  Welcome to the Community!
In situations like this in which WSA detects an item, but fails to remove it, please Submit a Trouble Ticket to have Webroot Support take a look.  This is free of charge to anyone with a valid WSA license.
I hope this helps!