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  • February 7, 2015
  • 4 replies
  • 111 views

why wont webroot let me open anything I download....

4 replies

Miquell
Community Leader
  • Community Leader
  • 828 replies
  • February 7, 2015
Hi rcolam57,
 
Welcome to the Community!
 
What do you mean - Webroot won't let you open your downloads?
Could you give us some more information? What are these downloads?
Did WSA classify them as a malicious and show "blocking message" while you was trying to open them?
 
Regards,
 
Mike

  • Author
  • Fresh Face
  • 1 reply
  • February 7, 2015
anything i download webroot wont let me open it it says failed, so what i did is unistalled webroot to see if that was the problem and after unistalling webroot my download open imm.

Petrovic
Gold VIP
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  • Gold VIP
  • 1544 replies
  • February 7, 2015
Hello
Check these settings:
Blocking/Allowing files
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFiles.htm
Managing protected applications
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm
Remember that you have to download the software from the official websites

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
Can you post a link to what your trying to download? Also try to download this file http://fpdownload.macromedia.com/get/flashplayer/pdc/16.0.0.305/install_flash_player.exe and please let us know if it works.
 
Thanks,
 
Daniel 😉

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