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After filling in the necessary information to register for the web console I was sent an email with a link to complete the registration.  When I click on the link a web page opens and I see the following error:

 

Error(WB102): Registration cannot be completed

 

I am running Windows 10 Home with all updates.  Any help is appreicated.

 

 
Hello plazio11772,

 

Welcome to the Webroot Community,

 

My research of this error is below:

 

This solution addresses Webroot SecureAnywhere http://sw.nohold.net/Webroot/Images/wsa_icon.png



If you are seeing the message "Error(WB102): Registration cannot be completed" when trying to complete registration for your online management account, please send a message to our support team. We will send you a new link to complete your registration. Our apologies for any inconvenience. 

 

Hope this helps?
Sherry,

 

Thank you for your help.  With Webroot's support I was able to complete the registration process.

 

Regards,

 

Peter
Hi Peter!

 

Great news and you are most welcome.

 

Thank you so much for letting us know!:D

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