why does my console shows old EXPIRED keycode, but in PC Security is shows new PROTECTED keycode
Page 1 / 1
why does my console shows old EXPIRED keycode, but in PC Security is shows new PROTECTED keycode
Hi GregLB
Do I take it that you have recently undertaken a 'pseudo' renewal, i.e., rather than adding time to your previously current subscription you have purchased a new one and therefore have entered & activated a new keycode?
If that is the case and the renewal is very recent it could be that the online console has not yet caught up with the change on the local client. You could try running a scan manually to see if that will 'nudge' the Cloud details to be updated and therefore reflected in the online console.
Regards, Baldrick
Do I take it that you have recently undertaken a 'pseudo' renewal, i.e., rather than adding time to your previously current subscription you have purchased a new one and therefore have entered & activated a new keycode?
If that is the case and the renewal is very recent it could be that the online console has not yet caught up with the change on the local client. You could try running a scan manually to see if that will 'nudge' the Cloud details to be updated and therefore reflected in the online console.
Regards, Baldrick
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.