failed to connect to the internet

Hi raheem
 
Welcome to the Community Forums.
 
Have yo tried connecting using a browser and seeing if you can get to a web site such as the Webroot one? If so then can you or is you Intenrnet connectivity really gone?
 
If it is then you can try uninstalling WSA and then seeing if the connectivity returns.
 
Regards, Baldrick

Hello and Welcome to the Webroot Community!
 
Are you using a Third Party Firewall? And if so check to make sure it doesn't block WSA from calling out to the Cloud.
 
Thanks,
 
Daniel 😉